If you have any questions about our product, please feel free to contact us. We will answer you as soon as possible.
Sample Charge
FREE sample can be provided based on small products. For some custom items, we may charge some sample costs,and all the sample costs can be refunded back when you place the order in the future.
Payment
We accept T/T, western union,online paypal, moneygram, Ria. transfer etc. for the payment. contact us freely if any doubt with payment.
Shipping
1. We recommend door to door air shipping for small package. it takes 3-7 days from our factory to your appointed place.
2. Sea shipping are recommended if time is not urgent and with large bulk cargo. it takes 7-35 days shipping time from Zhongshang,Guangzhou or Shenzhen port to your port.
3. We can arrange air shipping if you are requesting for it.
After-sale Service Warranty
We guarantee our quality on all of our items. item can be replaced if any quality problems.
Q1. Are you a trading company or manufacturer?
BES Lock Answer:We are a manufacturer specialized in door lock started from 2005. welcome to your visit.
Q2: Dose your company provide the samples?
BES LOCK Answer:Yes ,we can send the samples when shipping the goods or just for you to test the quality.
Q3: Can I print my own brand logo on your product?
BES Lock Answer:OEM orders are highly welcome. Please write us the details of your logo color , logo position;user manual before you send us inquiry, in this way we can offer you most accurate answer at the first time.
Q4: Do you make customized products based on our design drawings?
BES Lock Answer:Yes, of course ,our factory is a professional OEM manufacturer of handle with an experienced engineering team to produce custom handle depending on client’s drawings or samples.
Q5:How do I pay for my purchase?
BES Lock Answer:We accept the following payment methods: T/T, L/C,Western union, cash and so on.Usually 30% T/T in advance, and balance before shipping.
Q6: How do you guarantee the quality of product?
BES Lock Answer:we pay a lot attention to the quality of our products. Before the installation the handle,our QC will strictly inspect the products.
Zhongshan BES Hardware Technology
Director: Jessie Pan
Tel: +86 760 22237675 Fax: +86 760 22237618
Mobile: +86 13392939954 Wechat: +86 13392939954
WhatsApp: +86 13392939954 Website: www.beslock.com
Add: No.15 Shengping Middle road,xiaolan, zhongshan,guangdong,China,528415